← How it works
For makers · 2 min

Orders, quotes, and fulfillment

The full lifecycle: an order arrives, you confirm it, and the buyer picks up, gets it delivered, or gets it shipped.

In production
This walkthrough is being filmed. Check back soon.

In this video

  • Confirming an order — nothing is charged until you say yes
  • Status updates the buyer sees on their orders page
  • Pickup, local delivery, and shipping with a label
  • Quote requests for custom or large orders
  • Messaging with buyers, including AI-suggested replies
Your ordersFulfillment settings

Keep going

1:30
Koti for buyers
2 min
Koti for makers
2 min
Setting up your shop with AI